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Website terms and conditions

These terms and conditions apply to the use of this website and in accessing or using or browsing this website and/or purchasing goods and/or services from this website, you agree to be bound by these terms and conditions. If you do not accept these terms and conditions, then you must refrain from using this website.

For the purposes of these terms and conditions, "this website" shall mean www.hungrybin.co.nz and is owned by Low Impact Ltd.

General Information 

All information provided by this website is for your general information and use only. While we have no reason to believe that any information contained on this website is inaccurate, incomplete or misleading, we do not warrant the accuracy, adequacy or completeness of such information. Low Impact Ltd does not accept any responsibility or liability for any loss or damage suffered as a result of reliance by you upon the accuracy, completeness or currency of information contained on this website.

Intellectual property rights

Hungrybin is a trademark of Low Impact Limited. The copyright and other intellectual property rights in the material contained in this website are protected by Low Impact Limited.  This includes copyright of all text, graphics, logos and designs used in this website. 

You may access and print material from this website provided it is used for your personal use, and not for any commercial purpose. Any reproduction of information on this website must include an acknowledgement of Low Impact Ltd s' intellectual property rights in the relevant context.

Specific warnings

You must ensure that your access to this website is not illegal or prohibited by laws which apply to you. You must take your own precautions to ensure that the process which you employ for accessing this website does not expose you to the risk of viruses, malicious computer code or other forms of interference which may damage your computer system. Low Impact Ltd does not accept responsibility or liability for any interference or damage to your computer system which arises in connection with your use of this website or any linked website.

Policy for online purchase of goods and/or services

If you intend to purchase goods and/or services through this website, you must confirm your acceptance of these website terms and conditions before we will process your order.

You cannot purchase goods and/or services through this website unless you are capable of making legally binding contracts. In confirming your acceptance of the website terms and conditions, you also confirm that once your offer to purchase the goods and/or services is accepted by us, your order will constitute a binding contract between yourself and Low Impact Ltd.

Ordering procedure for goods and/or services

You may offer to purchase goods described on this website for the price specified on this website by completing the online order form. Your order must contain your name, email address, credit card details and any other information requested.

Once your order has been processed you will receive an automated response confirming your details and the goods ordered. 

The dispatch of the goods from Low Impact Ltd will constitute our acceptance of your offer to purchase those particular goods.

We provide no warranty as to the availability of goods advertised through this website.

Payment for goods and/or services

Products can be purchased using the secure online Mastercard and Visa transaction facility. Customers can be confident that all of their details are protected by the latest security mechanisms and are used only for purposes of the transaction fulfillment.

All prices are in New Zealand dollars (NZ$) and include GST (15% sales tax). All prices are correct at time of publication, however we reserve the right to alter prices for any reason. If this should happen after you have ordered a product, we will contact you prior to processing your order.  Prices are exclusive of any taxes, duties or other charges imposed or levied overseas in connection with the supply of goods outside of New Zealand. Prices are also exclusive of postage and packaging charges.

You will be liable for all orders placed using your credit card details and agree to indemnify Low Impact Ltd against any losses, claims or damages arising from the use or misuse of your credit card details by any other person.

Ownership and title in the goods does not pass to you until we have received payment in full.

We reserve our right to increase or decrease our prices without prior notice at any time.

The name that will appear on your statement is Low Impact Limited

Delivery of goods

If your delivery address is in New Zealand, we aim to have the ordered goods dispatched and delivered to you within 5 working days of your order being placed with us.

If your delivery address is outside New Zealand, we will aim to have the ordered goods dispatched within 5 working days of your order being placed with us. We do not ship live worms overseas. We may contact you to discuss delivery options available prior to shipping the goods. We may charge you more for postage and packaging.

Low Impact Ltd will not be liable for any delay in delivery of the ordered goods.

Damaged goods

Risk of loss or damage to the goods passes to you upon dispatch of the goods to your postal address.

If however, the goods are damaged or faulty when they are delivered to your delivery address, please advise us, and return the damaged or faulty goods to Low Impact Ltd within 5 days, or in the case of live worms 1 day, of those goods being delivered. Low Impact Ltd will consider whether to replace the goods or provide a refund to you.

If the goods fail to arrive at your postal address within a reasonable time following your order being placed, please notify us. We may replace the goods free of charge.

Low Impact Ltd will comply with its obligations pursuant to the Consumer Guarantees Act 1993.

Return of goods

No goods will be accepted for return without prior consultation.

If we decide to substitute the goods or provide a refund to you, we will notify you, and will require the goods to be returned to us in the same condition as when the goods were dispatched and within 5 days of those goods being delivered to your postal address.

Any postage and packaging charges on returned goods are non-refundable.

Colour Disclaimer

While we try to ensure a consistency in our colour, the actual colour of our products may vary slightly from the colour of those printed on our website or seen in stores.  The colour may also vary between production runs and between individual parts.

Security

We use the secure Hosted Payment page solution from DPS to process online orders. Customers can see their cards being authorised and debited in real time, all in an SSL secure environment. The Hosted Payment page enables us to offer customers a safe and speedy online shopping experience.

DPS is committed to protecting the security of your data. They use a variety of security technologies and procedures to help protect your personal information from unauthorised access, use or disclosure. When we transmit sensitive information (such as a credit card numbers) over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol. Credit card details stored on site are encrypted using 168bit 3DES encryption. DPS is also certified AIS compliant.

However, no data transmission over the Internet can be guaranteed as totally secure. While Low Impact Ltd strives to protect such information, Low Impact Ltd does not warrant and cannot ensure the security of any information which is transmitted to us. Accordingly, any information which you transmit to us is transmitted at your own risk. Nevertheless, once we receive your transmission, we will take reasonable steps to preserve the security of such information in accordance with the Privacy Act 1993 and our website Privacy Policy.

Website privacy policy

All information collected through or in connection with this website is controlled, stored and held by Low Impact Ltd or its web service provider(s) in accordance with the Privacy Act 1993.

This Privacy Policy covers our use of information which is collected through or in connection with this website.

When purchasing online you will be asked to register as a hungrybin Customer. Apart from the many member benefits, including receiving regular emails containing special deals, your shopping address details will be filed saving you the effort of entering these details each time you checkout.

Information may also be used to respond to queries or requests, monitor who is accessing the website or using the services offered on this website, and profile the type of people accessing the website.

If you do not wish to have your personal information used in this manner or for any other specific purpose, please advise us of this.

We may utilise "cookies" which enable us to monitor traffic patterns and to serve you more efficiently if you revisit this website. A cookie does not identify you personally, but rather it identifies your computer. The type of information collected by way of a cookie includes your IP address, the date and time this website was accessed and what parts of this website were viewed and delivered. Your can set your browser to notify you when you receive a cookie and this will provide you with an opportunity to either accept or reject it in each instance.

We are not responsible for the privacy policy or practices of other websites, even if you have accessed those websites using links from this website, or you linked to this website from another website. We recommend you check the privacy policy of each website you visit.

We will not sell or otherwise provide your personal information to a third party, or make any other use of your personal information, for any purpose which is not incidental to your use of this website.

Linked websites

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Termination of access

We may terminate access to this website at any time without notice. Our disclaimer will nevertheless survive such termination.

Low Impact Ltd does not warrant that you will have continued access to this website, and will not be responsible or liable for any loss, claims, costs, expenses, or damage, directly or indirectly incurred or resulting from or related to your inability to use or access this website.

Disclaimer

The information contained in the website has been prepared solely for the purpose of providing information about hungrybin.co.nz and the services and products they offer. Low Impact Ltd reserves the right to change, delete or move any of the material on the website at any time without notice.  

Low Impact Ltd shall not be liable to you or any third parties for any direct, indirect, special, consequential or punitive damages allegedly sustained arising out of your access to or inability to access the website. This includes viruses alleged to have been obtained from the website, your use of or reliance on the website or any of the information or materials available on the website, regardless of the type of claim or the nature of the cause of action.

Governing law

This website and content has been developed in accordance with the laws of New Zealand. These terms and conditions, and any matters or disputes connected with this website or the online purchase of goods shall be governed by the law of New Zealand and the New Zealand courts shall have exclusive jurisdiction to hear and determine all claims in connection with this website and its use.

Amendments to terms and conditions

We reserve the right to review and amend these terms and conditions and our disclaimer from time to time. Amendments will be effective immediately and Low Impact Ltd has no obligation to notify you of such amendments. We recommend that you check this page for amendments each time you revisit this website. Your use of this website will represent an agreement by you to be bound by the terms and conditions as amended.

Policy Changes 

Any changes to this policy will be posted here.

Contact Details

If you have any queries regarding these terms and conditions, please email or call 0508 685 685